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European Cloud and Managed Services Sector Poised for Continued Consolidation and Growth

The European market remains highly fragmented in both the UCAAS and cloud contact center solutions sectors. With Europe tracking in maturity about three years behind the U.S., an opportunity exists for strategic acquirers to create a large platform company across Western Europe, targeting both the SMB and enterprise sectors, and provide a suite of cloud and managed services. Valuations remain attractive as there is no dominant player in the market.

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