In this issue of QSights: Is Microsoft’s Skype for Business Worth the Hype?

Microsoft’s Skype for Business (“Skype4B”) platform is changing the unified communications-as-a-service (“UCaaS”) game. According to market research estimates, Skype4B has the capability to surpass an unbelievable 100 million enterprise seats by 2018. As Skype4B emerges as a dominant UCaaS platform, service providers will need to develop or acquire technologies that provide a differentiated value proposition for end-users, channel partners, and resellers.

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