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Latest Edition of QSights: RingCentral Makes a Strategic Move Up-Market and Avaya Gets a Lifeline

On an as-converted basis, RingCentral will obtain approximately a 6% stake in Avaya. RingCentral will become the exclusive Unified Communications-as-a-Service (“UCaaS”) provider for Avaya’s existing customer base, which as of October 2019, stood at greater than 100 million Unified Communications lines and 5 million Contact Center users.

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